Providing the Highest Quality Care at AAHA Certified Hospitals for 25 Years

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Meet the Staff

Dr. Michael B. Norton
                                                                                                                                        Dr.
Norton and Electra (Frankford Crest Animal Hospital's number one feline companion)

Dr. Michael Norton was born and raised in Laredo, Texas before attending Texas A& M University in 1968. He was accepted to the College of Veterinary Medicine in College Station, Texas in 1970 where he received a Bachelor of Science degree in Veterinary Science in 1972 and his Doctor of Veterinary Medicine degree in 1973. He moved to Dallas immediately upon graduation and worked for Hines North Animal Hospital from 1973-1974. He opened his first hospital—Coit Valley Animal Hospital in 1975 and practiced there until 1998. He opened Frankford Crest Animal Hospital in 1998 and split his time between the two practices until merging them in September, 2001. He’s been at Frankford Crest Animal Hospital full time since. Dr. Norton married Libbie in 1972. His son, Charles, was born 1974 followed by his daughter, Marcie, in 1976. Charles is a Chartered Financial Analyst and founding member of GNI Capital with offices in New York and Dallas. Marcie is an attorney practicing in a California law firm. Dr. Norton’s professional interests include internal medicine, feline medicine, and pediatrics. His pets include three adopted stray cats named Baby, Cookie and Tiger. His hobbies include Macintosh computers, movie trivia, and graphic design. Most of the client aids, ads, and handouts we use were designed by him.
                                                                                                                                                                                 Dr. Norton belongs to following professional organizations:
American Animal Hospital Association (AAHA)
American Association of Feline Practitioners (AAFP)
Cornell Feline Health Center
American Veterinary Medical Association (AVMA)
Texas Veterinary Medical Association (TVMA)
Dallas County Veterinary Medical Association (DCVMA)

Dr. Jennifer F. Garretson

Dr. Garretson and Nic, a Mini Lop Rabbit



Tammy Chow-Hayes - Office Manager / TVMA Certified Veterinary Assistant Level 1 / Receptionist : Started in 1996 as a kennel assistant at Coit Valley Animal Hospital and worked her way up to ‘Jane of all trades’ while transferring with the company to Frankford Crest Animal Hospital . Tammy is a member of the National Veterinary Technicians of America. She graduated from the University of North Texas with a Bachelor of Science in Hospitality Management in 2003.                                                                                                                                                                        

Crystal Allen – Veterinary Assistant

Acacia Cook Receptionist

 

Midnight - Newest Addition,assistant Chief Pet Cat to Yes-A-Man. Just as mischievous as his 'BIG' brother

.                                                                                                        Midnight's Unfortunate Story       

Now 100% INDOORS at Frankford Crest since his extremely unfortunate adventure. He was previously an indoor/outdoor cat that was severely hurt in some unknown fashion.  All we do know is that his lower back is fractured and nerve, bladder and colon functions are not normal. He was due to be euthanized after having endure long, expensive days and nights of treatment required for his health. But fortunately, he found a loving home at a vet hospital to make his own. He is now living a much safer life indoors even though he still has to have his bladder squeezed several times a day for the rest of his life. (This is a good example of why you should never let your cat be an indoor/outdoor pet!)


Yes-A-Man - Chief Pet Cat, boss of everyone, in charge of chaos, impishness, and anything he feels like. Has a minor degree in sleeping.

The Story of ‘Yes-A-Man’

On a cold wintry day in November 1995, Dr. Norton received a frantic call from his wife who saw a litter of kittens and mother playing on the corner of a very busy intersection in North Dallas. She was worried they would be hit by a car and killed. The two tried for two weeks to humanely capture the litter of four black male kittens and one black mother. They managed to capture three of the kittens but the mother and one kitten eluded them. They temporarily gave up thinking the task impossible due to the ‘street smarts’ of the pair. When freezing weather began in December, they redoubled their efforts and after several days of trying, finally captured the remaining black kitten. The exhilaration of the moment caused Dr. Norton to blurt out ‘Yes!’ They decided to call the kitten ‘Yes’. Confusion over the kitten’s name versus answers to questions caused it to be quickly changed to ‘Yes-A-Man’. He’s lived with Dr. Norton, and ruled both offices since 1995. Dr. Norton can easily say that Yes-A-Man is the smartest cat he’s seen in over 31 years of practice.

 

Electra - Assistant Pet Cat in charge of love, affection, laying in the sun, sleeping, and begging for food.

Electra’s Electrifying experience'

One day in July 1996, Dr. Norton’s staff asked him if they could adopt the stray young cat that had been living in the outdoor electrical closet at Coit Valley Animal Hospital for several weeks. It seems she had managed to squeeze under the plenum of the outside door at will, and was living in the darkened room. Though she’d been there several weeks, Dr. Norton remained clueless as to her existence. She had been surviving by scavenging what she could in the neighborhood and seeking daily shelter in the dark, circuit breaker-filled storage closet. Being a cat lover, Dr. Norton quickly agreed to adoption and Electra joined her new home. She’s been a sweet, loving pet of Coit Valley and Frankford Crest Animal Hospital’s ever since.



 

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